Legal
Privacy Policy
Placeholder text. Have this reviewed by a legal professional before launch. Last updated: [DATE].
Who we are
Lena Residences ([COMPANY NAME], company number [NUMBER], registered at [ADDRESS]) is the data controller for personal data collected through this website. Contact us at hello@example.com.
What we collect
When you submit an enquiry or rental quote form we collect your name, email address, phone number, property address or postcode, property type, number of bedrooms and any message you include, along with the page you submitted it from and the date.
How we use it
We use your details only to respond to your enquiry, provide a valuation or quote, and manage any resulting agreement. Our lawful basis is your consent and our legitimate interest in responding to requests you make.
Sharing and storage
Your data is stored securely with our hosting and database providers and is never sold. We only share it with service providers who help us operate the business, under appropriate safeguards.
How long we keep it
We keep enquiry data for up to [24 months] unless you become a client, in which case we keep it for as long as required by law.
Your rights
You can request access to, correction or deletion of your data, or withdraw consent at any time, by emailing hello@example.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).